ClaudeCancel.com

Template

Claude refund request template.

A good refund request is factual: billing owner, account email, charge date, amount, receipt, cancellation status, reason and accurate usage.

See stepsRefund guide

Updated 2026-07-22. Independent guide. Verify inside your own Claude account, Apple, Google Play or Anthropic support before acting.

Template

Copy and edit this.

Subject: Claude paid plan refund request

Hello,

I am requesting a refund review for a Claude paid plan charge.

Plan: [Pro / Max / Team]
Billing channel: [Anthropic web / Apple App Store / Google Play]
Account email: [email]
Charge date: [date]
Amount: [amount]
Receipt / order ID: [ID]

Reason: [accidental renewal / duplicate charge / wrong account / EEA or UK 14-day request / access issue]. I canceled the plan on [date] and attached screenshots of the receipt and cancellation status. My usage since the charge was [brief accurate summary].

Please confirm whether this payment is eligible for refund or prorated refund. If not eligible, please identify the policy reason and billing channel responsible for the decision.

Thank you.

Evidence

Attach this if possible.

01

Receipt

Anthropic receipt email, Apple invoice or Google Play order ID.

02

Cancellation screenshot

Plan end date or store cancellation confirmation.

03

Account proof

Paid account email and any alternate email if you cannot access the account.

04

Usage facts

Accurate summary of whether you used the plan after purchase.

Related

Related Claude cancellation guides.

Use the page that matches the billing owner and plan type.

Cancel Claude Pro / MaxWeb and desktop cancellation for individual Claude plans.Cancel on iPhoneApp Store billing, Apple refund routing and missing web cancel button.Cancel on AndroidGoogle Play billing, Play refund routing and account mismatch checks.Cancel Claude TeamOwner/Primary Owner billing controls, seats and workspace data.Claude refund guideRefund eligibility, support messenger path and EEA/UK 14-day notes.After cancelingChats, projects, files, account deletion and free-tier downgrade.

Official sources

Verify the live policy before canceling or requesting a refund.

Anthropic, Apple and Google can change wording, steps and refund eligibility. These official links open in a new tab.

Anthropic: cancel paid ClaudePro/Max cancellation paths for web, desktop, iOS and Android.support.anthropic.com ↗Claude pricing cancellation FAQPro, Max, Team, Enterprise cancellation notes and what stays after canceling.claude.com ↗Claude refund requestsRefund eligibility, support messenger steps, EEA/UK 14-day rule and app-store notes.support.claude.com ↗Claude billing FAQsInvoices, receipts, card updates, billing date and app-store billing separation.support.claude.com ↗Claude account deletionDifference between canceling a paid plan and deleting the account.support.anthropic.com ↗Claude support optionsHow Pro, Max, Team, Enterprise and free users reach support.support.claude.com ↗Apple subscriptionsCancel subscriptions managed by Apple.support.apple.com ↗Apple refund requestRequest a refund for App Store purchases.support.apple.com ↗Google Play subscriptionsCancel subscriptions managed by Google Play.support.google.com ↗