Do not delete to stop billing
Cancel the subscription first. Account deletion is permanent and can complicate support.
After canceling
What happens after canceling Claude?
Canceling Claude billing is not the same as deleting your account. Anthropic pricing notes say chats, projects and files stay with your account whichever plan you are on, though some features are not available on Free.
Updated 2026-07-22. Independent guide. Verify inside your own Claude account, Apple, Google Play or Anthropic support before acting.
After canceling
What changes and what does not.
| Item | What usually happens |
|---|---|
| Paid access | Continues until the end of the current billing period. |
| Free tier | Pro/Max accounts move to Free after the period ends. |
| Chats | Canceling does not delete chats by itself. |
| Projects and files | Anthropic says chats, projects and files stay with your account whichever plan you are on. |
| Account deletion | Separate permanent action; Anthropic advises paid users to cancel, wait for the subscription to lapse, then delete if desired. |
| Team data | Workspace data and permissions require owner/admin planning. |
Before deleting account
Export first if you need records.
Export what matters
Save important chats, files, invoices and project notes before deletion.
Wait for paid plan to lapse
Anthropic account deletion guidance tells paid users to cancel, wait until the subscription ends, then delete.
Official sources
Verify the live policy before canceling or requesting a refund.
Anthropic, Apple and Google can change wording, steps and refund eligibility. These official links open in a new tab.
Anthropic: cancel paid ClaudePro/Max cancellation paths for web, desktop, iOS and Android.support.anthropic.com ↗Claude pricing cancellation FAQPro, Max, Team, Enterprise cancellation notes and what stays after canceling.claude.com ↗Claude refund requestsRefund eligibility, support messenger steps, EEA/UK 14-day rule and app-store notes.support.claude.com ↗Claude billing FAQsInvoices, receipts, card updates, billing date and app-store billing separation.support.claude.com ↗Claude account deletionDifference between canceling a paid plan and deleting the account.support.anthropic.com ↗Claude support optionsHow Pro, Max, Team, Enterprise and free users reach support.support.claude.com ↗Apple subscriptionsCancel subscriptions managed by Apple.support.apple.com ↗Apple refund requestRequest a refund for App Store purchases.support.apple.com ↗Google Play subscriptionsCancel subscriptions managed by Google Play.support.google.com ↗