FAQ
Claude cancellation FAQ.
Short answers for users trying to cancel Claude without picking the wrong billing channel.
Updated 2026-07-22. Independent guide. Verify inside your own Claude account, Apple, Google Play or Anthropic support before acting.
FAQ
Quick answers.
How do I cancel Claude Pro or Max?
Cancel where you subscribed. Web or desktop users cancel in Claude Settings > Billing. iPhone users cancel through Apple subscriptions. Android users cancel through Google Play.
Can I keep using Claude after canceling?
Yes. Anthropic says cancellation takes effect at the end of the current billing period, so you can keep using the paid plan until then.
Will canceling Claude delete my chats?
No. Canceling a subscription is different from deleting the account. Claude pricing notes say chats, projects and files stay with your account, though some features are not available on the Free plan.
Does Claude refund after cancellation?
Anthropic says payments are non-refundable except where its Consumer Terms or law require. EEA and UK users may receive a prorated refund within 14 days of purchase. Apple and Google purchases follow store workflows.
Why can’t I find the cancel button on claude.ai?
If you subscribed through Claude for iOS or Android, Apple or Google Play handles billing. The web billing page may not show the cancel button for app-store subscriptions.
Official sources
Verify the live policy before canceling or requesting a refund.
Anthropic, Apple and Google can change wording, steps and refund eligibility. These official links open in a new tab.